No, we do not have products available for purchase at our location, but you can purchase items online and have your orders shipped here. Anyone in the Penn Community can ship to Amazon@Penn, including parents and alumni. Prime Student and Prime members receive Free Same-Day Pickup on millions of items when shipping to Amazon@Penn.
Items that are eligible for Free Same-Day Pickup will have a "Pick it up TODAY" message below the price on Amazon.com. You can also filter your Amazon.com search results to show only items eligible for Free Same-Day Pickup - select the "Free Same-Day Pickup" box in the upper left corner of the search results page. Free Same-Day Pickup is available only for orders placed before noon; if you are placing your order after noon, look for a "Pick it up TOMORROW" message below the item price.
You can ship almost any item that is sold by Amazon. Items shipped directly from suppliers or that may be too large for us to accommodate aren't eligible, but we’ll let you know before you select your shipping address.
We offer a safe and secure location where you can pick up your package on your time—no more attempted deliveries or missing packages. Our convenient hours are 9 am – 9 pm on weekdays and 12 pm - 9pm on weekends, and we hold packages for up to 5 days. Shipping to Amazon@Penn can also prevent delivery delays as packages go straight from our distribution centers. We offer same-day pickup for millions of items sold on Amazon.com. If you need assistance, we have friendly customer service associates in our location to help you.
Yes. You can visit penn.amazon.com and click the “Activate” button to enable shipping to our location. Our address will appear as a shipping option at checkout. When you receive the email notification that your package is ready for pickup, forward it to your student. They can pick up the package from our self-service lockers using the link from the notification email, or they can check in at one of our kiosks using the email address associated with the account the order was placed from.
You will receive an email and text notification (if you’ve opted in to receive shipping notifications via text) when your package arrives and is ready for pickup. Follow the link in the email or text to get your pickup code. Once you’re at the store, scan your code at the lockers to pick up your package. You can also log in to your Amazon account or app and view the delivery status of your orders.
Once you’ve received the notification that your package has arrived, you can pick it up anytime we’re open. Our hours are 9am–9pm on weekdays and 12pm-9pm on weekends. These may change during the summer and school holidays. You can visit our website (penn.amazon.com) for our most current hours.
No, if you forgot your mobile device, you can sign into one of our self-service kiosks with the email address that is associated with your order to get your package. You will need to have a form of ID to show at the customer service desk in order to utilize this option.
Yes, if you have somebody pickup your package for you, forward them the email confirming that the package is ready for pickup. They can pick up the package from our self-service lockers using the link from the notification email, or they can check in at one of our kiosks using the email address associated with the account the order was placed from. Keep in mind that if you are using the kiosk option, you will need to be able to verify security questions on the account. The easiest and most convenient way to pick up a friend’s package is by using the forwarded email and selecting self-service locker pickup.
Yes, we accept returns of most items that were sold by Amazon.com. You can print your return label at home or use our self-service kiosk to print a label for your return. Select ‘Returns’ on the main screen to find options for starting or continuing a return process. If you need a box or tape, we are happy to provide them.
Yes, you can share your Prime benefits with your student. We also offer Prime Student accounts to anyone with an active email address ending in “.edu”. Prime Student members receive 6 months of shipping benefits at no cost. After the 6 months, an annual subscription is only $49.
This location offers the following exclusive benefits for Penn students that are not available at other Amazon lockers:
• On-site Customer Service
• Hassle-Free Returns
• Longer package hold duration (5 days at this location)
Amazon is regularly seeking to hire talented students. If we have positions available today, they are posted at amazon.com/campusjobs. If you want to become a member our Talent Community, create a profile today at amazon.com/tc so we can notify you when positions become available. Wonder what could happen after graduation? Check out one of our Associates who is now working in our Corporate office in Seattle - Campus success story!